At Depco, we share your high standards of quality. That’s why every product that enters our facility undergoes a comprehensive inspection, testing and servicing process, a process we call “The Depco Way.” Our eight step process is as follows:
Arrival: When a unit arrives at our facility, our team of expert technicians initiates the inspection process. We thoroughly evaluate every generator set, engine, marine engine, power unit and marine transmission for wear, identifying any faulty or defective part or component.
Inspection: Units are then tuned and inspected to ensure every component will perform to factory specifications.
Servicing: Once we’ve identified any defects, we replace the necessary parts so that every component is functioning properly. Additionally, our mechanics change the oil and oil filters, air filters, fuel filters and any other parts requiring service such as belts and hoses.
Testing Center: We take the critical testing step of our process very seriously. Our testing center is equipped with two load banks, 750kW and 2MW, to test generator sets and a dyno facility to evaluate all engines.
Testing Process: Our generators are put through rigorous load tests, during which we assess:
- Unit pulls at full load
- Cooling system function
- Lube oil pressure
- No oil, fuel, coolant leaks
- Base pressure
- Voltage fluctuation
- Responsiveness to load changes
- Turbo boost
- Fuel pressure
- Oil temperature
- AC voltage
- AC current
- AC frequency
Testing Efficiency: All of our tests are performed at full capacity for a minimum of one hour. Each unit must function according to the manufacturer’s specifications. If the testing process indicates further necessary repairs, the unit is sent back to the service center for additional work and then re-tested if necessary.
Cleaning & Painting: We take pride in our work and believe the appearance of our equipment should be as excellent as the functionality. To that end, each unit is thoroughly cleaned and painted to ensure that when you receive it, it looks as close to new as possible.
Shipping: After all servicing, testing, repairing and painting are completed, the unit is prepared for shipment anywhere in the world. We take great care to ensure that the product arrives at your facility in the same great condition it leaves our floor.
This is The Depco Way, and we repeat it with every unit that comes through our facility. Because of The Depco Way, you can buy with confidence and know exactly what you’re getting at the time of purchase. We know you have high standards, and we are committed to earning your repeat business by being the best at what we do. We invite you to come by the facility and observe a load test and see our process firsthand.
At Depco Power Systems we are committed to providing superior customer service and reliable power equipment, and to back it up, we offer a 100% quality assurance guarantee. You’ll get the full manufacturer warranty on new products, and a 30-day warranty on used inventory. For rebuilt equipment we provide a 6-month warranty, (excluding inventory marked as-is).